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Question Reference #090416-000490
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Summary: Headphones not working
Product Level 1: Notebook
Product Level 2: Aspire
Product Level 3: Aspire 7520
Date Created: 04/16/2009 11:05 AM
Last Updated: 04/16/2009 11:05 AM
Status: New
Date Purchased: 11/07/2007
Operating System: Windows Vista

Serial Number
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Discussion Thread
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Customer (chuck ziegenfuss) - 04/16/2009 11:05 AM
I've updated all audio drivers, and I know my headphones work.

I've made sure the sound is turned all the way up, and still get nothing.

How do I make my headphones work?

They don't work whether connected to the port on the front of the laptop or through the usb connector.
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Also, the SN sticker on my laptop has completely worn down and is unreadable.Response (Noby George_GWSI514) - 04/16/2009 09:46 PM

Dear Chuck Ziegenfuss,

Thank you for contacting Acer America.

I understand that you are facing issues with the headphones on your computer.

After verifying serial Number lxan30x09075017eb11601 we see that your product is out of warranty. However, Acer does offer a fee-based support over the phone for its Out of Warranty products.

You may call 1.866-621-2237. Calling cards are available for 30 minutes ($59.99), 90 minutes ($129.99), or 15 issues ($199.99) and the validity will be 1 year.

For further clarifications please feel free to visit our web site http://www.acer.com/

Thank you for contacting Acer,
Have a great day!

Respectfully,
Acer America
Online Technical Support

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